Management
Buying and Deploying Technology
Even if you follow the technology industry, keeping up with every change in processor speed and every new software feature is a big challenge. While we can’t take the complexity out of the buying process, we can provide a few questions and answers to help you focus your research. Created by TechSoup for Libraries.
Even if you follow the technology industry, keeping up with every change in processor speed and every new software feature is a big challenge. While we can’t take the complexity out of the buying process, we can provide a few questions and answers to help you focus your research. Created by TechSoup for Libraries.
Communication and Partnerships
Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word often refers to multiple concepts, and multiple words often refer to a single concept. To help you avoid misunderstanding, we’ve included some helpful communication advice, as well as lots of stories and suggestions from your fellow librarians. The topic is approached from both the viewpoint of the techie and the viewpoint of the non-techie. Also included are some key resources about the various stakeholder groups you might find yourself talking to about technology. Created by TechSoup for Libraries.
Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word often refers to multiple concepts, and multiple words often refer to a single concept. To help you avoid misunderstanding, we’ve included some helpful communication advice, as well as lots of stories and suggestions from your fellow librarians. The topic is approached from both the viewpoint of the techie and the viewpoint of the non-techie. Also included are some key resources about the various stakeholder groups you might find yourself talking to about technology. Created by TechSoup for Libraries.
Communication and Partnerships
Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word often refers to multiple concepts, and multiple words often refer to a single concept. To help you avoid misunderstanding, we’ve included some helpful communication advice, as well as lots of stories and suggestions from your fellow librarians. The topic is approached from both the viewpoint of the techie and the viewpoint of the non-techie. Also included are some key resources about the various stakeholder groups you might find yourself talking to about technology. Created by TechSoup for Libraries.
Communicating is often a mysterious process, even when it goes smoothly and all sides understand one another. But when the topic under discussion is technology, the participants rarely share the same ideas, experiences, and terminology. Also, the technology lexicon is notoriously vague. One word often refers to multiple concepts, and multiple words often refer to a single concept. To help you avoid misunderstanding, we’ve included some helpful communication advice, as well as lots of stories and suggestions from your fellow librarians. The topic is approached from both the viewpoint of the techie and the viewpoint of the non-techie. Also included are some key resources about the various stakeholder groups you might find yourself talking to about technology. Created by TechSoup for Libraries.
Computer Lab Rules
Lab Rules and Procedures from Heritage House at the Market in Seattle.
Lab Rules and Procedures from Heritage House at the Market in Seattle.
CTC Staffing Resource Calculation Table
A table to assist you in planning how much time and who is allocated to run classes, manage, do outreach and evaluation or tech support for a public computing center. Developed by the City of Seattle Community Technology Program.
A table to assist you in planning how much time and who is allocated to run classes, manage, do outreach and evaluation or tech support for a public computing center. Developed by the City of Seattle Community Technology Program.
Lab Rules and Procedures
Rules, policies, procedures, and codes of conduct use in Josephinum Computer Learning Center, part of the Archdiocesan Housing Authority of Catholic Community Services of Western Washington.
Rules, policies, procedures, and codes of conduct use in Josephinum Computer Learning Center, part of the Archdiocesan Housing Authority of Catholic Community Services of Western Washington.
Maintaining and Sustaining Technology
In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do you do with old computers? How do you document your IT environment and keep track of your hardware and software? Should you plan in advance for upgrades and replacements? Created by TechSoup for Libraries.
In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do you do with old computers? How do you document your IT environment and keep track of your hardware and software? Should you plan in advance for upgrades and replacements? Created by TechSoup for Libraries.
Maintaining and Sustaining Technology
In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do you do with old computers? How do you document your IT environment and keep track of your hardware and software? Should you plan in advance for upgrades and replacements? Created by TechSoup for Libraries.
In this section, we address the day-to-day management of library technology. In other words, once you have it, what do you do with it all? How do you keep it running? How do you facilitate communication between frontline staff and IT personnel? How do you hire the best available techies? What do you do with old computers? How do you document your IT environment and keep track of your hardware and software? Should you plan in advance for upgrades and replacements? Created by TechSoup for Libraries.
Microsoft Word Beginner 1 (part 1 of 4)
This tutorial teaches Microsoft Word basics
This tutorial teaches Microsoft Word basics
Networking and Security
Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose here is to provide insight for the particular issues regarding network security. Created by TechSoup for Libraries.
Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose here is to provide insight for the particular issues regarding network security. Created by TechSoup for Libraries.
Networking and Security
Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose here is to provide insight for the particular issues regarding network security. Created by TechSoup for Libraries.
Whether offering Internet access to patrons or providing an online catalogue, steps must be taken to implement effective network security to protect your resources. With a proper technology plan in place, you should have already addressed many of the issues surrounding network security. Our purpose here is to provide insight for the particular issues regarding network security. Created by TechSoup for Libraries.
Planning and Decision Making
A technology plan is a lot like a strategic plan or a project plan. It’s a formal mechanism for helping you to see where you’ve been, where you are and where you’re going. Technology planning is especially vital because bad decisions in this area can cost so much in terms of wasted spending and staff time. It reflects feedback from your key stakeholders (staff, patrons, board members), and also ties back to your strategic priorities and your long-range goals. Created by TechSoup for Libraries.
A technology plan is a lot like a strategic plan or a project plan. It’s a formal mechanism for helping you to see where you’ve been, where you are and where you’re going. Technology planning is especially vital because bad decisions in this area can cost so much in terms of wasted spending and staff time. It reflects feedback from your key stakeholders (staff, patrons, board members), and also ties back to your strategic priorities and your long-range goals. Created by TechSoup for Libraries.
Sample flyer for Computer Repair Clinic
A flyer for a computer repair clinic for the public. From RecTech and the Seattle Community Technology Program.
A flyer for a computer repair clinic for the public. From RecTech and the Seattle Community Technology Program.
Small and Rural Libraries
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
Small and Rural Libraries
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
Small and Rural Libraries
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
A Cookbook for Small and Rural Libraries focuses on the experiences of smaller sized libraries, however this Cookbook covers fundamentals that are valuable for any library, and is a great resource for someone wanting to know a bit more about supporting and sustaining public computers. Learn about locking down public computers, use a handy maintenance checklist, and more! These topics are covered: Technology Planning, Computer Maintenance, Volunteer Recruitment, Technology Training Tips, Library Technology in the Future. Created by TechSoup for Libraries.
The home of Spybot Search and Destroy
Detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications.
Detects and removes spyware, a relatively new kind of threat not yet covered by common anti-virus applications.
